Account Manager
ACCOUNT MANAGER
We are a growing firm who specializes in the design and development of retail environments, store fixtures and point of purchase displays. We are seeking top talent who thrives in a creative and fast-paced culture servicing many of the leading global retail brands. Specifically, we have a full-time opening for an Account Manager.
The Account Manager (AM) role provides high touch customer support to a portfolio of existing Quarter20 clients. Working collaboratively with the Sales Executives, the AM will be responsible for organizing client communications and projects for the internal stakeholders from kick-off through execution. The ideal AM candidate will be highly organized, with a discerning attention to detail and strong internal structure. The AM will work closely with both external clients and internal teams to advocate for client projects.
OUR IDEAL CANDIDATE WILL:
- Manage day to day client communication
- Communicate the client’s needs and goals, and advocate for the client’s interests internally.
- Leverage internal resources and ensure all client questions and issues are resolved quickly.
- Attend and re-cap all internal meetings and client conference calls.
- Drive project schedules internally ensuring all deadlines and deliverables are met.
- Work closely with the project team (Design, Sales, Project Management) in order to maintain continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project in production.RESPONSIBILITIES:
- Sales proposals for design, prototype, production and fulfillment
- Invoice support
- Facilitate prototype review booklets
- Conference reports
- Project status reports
- Client planning calendars
REQUIREMENTS:
- BA degree in marketing (Communications, Public Relations, Account Management) or equivalent work experience in an agency or manufacturing setting.
- 2-7 years’ experience in an agency or manufacturing setting, preferably in P.O.P or store fixturing. Experience to include an understanding of working in a service based organization where multiple deliverable processes and products are part of the total sales solution.
- Must be knowledgeable in the use of Microsoft Office and OneNote.
- Excellent analytical, interpersonal, judgement, leadership, problem solving and teamwork skills.
- Detail oriented with strong internal structure.
- Highly functional in a fast-paced environment.
- Occasional travel to client meetings and reviews may be required.
- Other duties as assigned.
- Flexibility when needed in your work schedule to meet deadlines.
SALARY COMMENSURATE TO EXPERIENCE.
WE OFFER COMPETITIVE BENEFITS.
JOB LOCATION: CHICAGO, IL
PRINCIPALS ONLY. NO RECRUITER CALLS PLEASE.
SUBMIT RESUMES ONLY – NO PHONE CALLS.
DO NOT CONTACT JOB POSTER ABOUT OTHER SERVICES, PRODUCTS OR COMMERCIAL INTERESTS.